Coronavirus update

Consumer Reclaim are continuing to work throughout these difficult times to assist its clients in getting loan reductions, loan write-offs, and compensation along with much-needed refunds in these difficult times.

All clients who haven’t as yet returned docs are urged to get these back to Consumer Reclaim as soon as possible so that we can push your lenders for outcomes that will reduce your financial burdens considerably. Our telephone lines remain open daily to assist our clients so any clients unsure as to the process for obtaining loan reductions, write-offs, refunds, and compensation are able to contact us or if you have any questions that you would like addressed by email, please email us at “Email Us” above and we will reply within 24hrs.

Consumer Reclaim fights harder than any other claims company to get you the compensation you deserve.

Consumer Reclaim specialises in consumer mis-selling of goods, services and insurance.

Industry Specialists

We have a panel of specialist Solicitors and instructs Expert Witnesses and Barristers to compile detailed claims.

A Wealth Of Experience

Queensbeck, a division of Consumer Reclaim, has a wealth of experience in settling complex and high financial claims.

Satisfied Clients

Our firms pursue claims for clients across the Country and our client base amount to many thousands of satisfied clients.

No Win No Fee Policy*

Our policy is to take no fees until our clients are reimbursed. For our fees, look at our FAQ page or contact us directly.

*No Win, No Fee. Termination fees will be applicable if a client chooses to cancel after 14 days. Please click here to see our full terms or visit our key facts page here

How We Can Help You

  • Request Claim Pack
  • Complete Claim Forms and return
  • Upon receipt of your Claim Pack, one of our Claims Advisors will get in touch with you to discuss your claim and answer any questions that you may have.
  • If we are able to pursue your claim, we will write to you to confirm our acceptance upon which will commence pursuing your claim for you.

Mis-Sold Goods or Services

Have you purchased Goods or Services in the last 6 years that are not as described? If so, we may be able to reclaim the full cost.

Mis-Sold Solar PV / Solar Panels

Mis-sold Solar PV panels and the earnings and savings received weren’t as you were promised? If this is the case then you are highly likely to be entitled to compensation.

Mis-Sold Timeshares & Holiday Clubs

Have you been sold a timeshare that hasn't lived up to the exaggerated promises made by the timeshare company? If so then you may have been mis-sold your timeshare.

Timeshare Disposals

Do you no longer want to continue owning your holiday ownership? Then get in touch with our claims experts and let them process a claim to cancel your timeshare ownership.

Mis-Sold Roof Treatments

If you have been sold roof painting and have been told by the company that it will prevent heat loss then you will have been mis-sold.

Mis-Sold Air Source Heat Pumps

Consumer Reclaim are looking to speak to people that have purchased an Air Source Heat Pump. We have been coming across many cases where customers have been mis sold.

Mis-Sold Cavity Wall Insulation

If you have had cavity wall insulation installed in your property and are now experiencing problems, Consumer Reclaim would like to talk to you.


What our customers say

Request a call back.

Would you like to speak to one of our claims advisors over the phone? Just submit your details and we'll be in touch shortly.

Consumer Reclaim Ltd is regulated by the Financial Conduct Authority in respect of regulated claims management activities (temporary permission), reference number: 835212. Registration is recorded at: Consumer Reclaim Ltd is registered in England and Wales, Company Registration number: 07223077. Information Commissioner Office number: ZA176000. VAT number: 144 4752 12