Consumer reclaim reject offer and negotiate full refund of purchase

Mr F  from Essex had a 4kW Solar PV system installed by Sun Air developments in 2013. Mr F paid £8505 for the system and paid a deposit of £2125 on a Halifax credit card with the balance by bank transfer. Our experts proved that the system was poorly installed and Halifax offered £4140 in compensation. Consumer reclaim rejected the offer and our legal team managed to negotiate a full refund of the entire purchase of £8505. Mr F also got to keep the system and is still receiving his FIT income and savings. Total claim value £8505