29 SEP

Mr & Mrs W from West Midlands receive a total claim value £17082.60

Mr & Mrs W had a 1.25Kw Solar PV system installed by Genius energy in 2015 at a total cost of £9811.62. They financed the purchase with 15-year loan for £14322.60 from Shawbrook that was arranged by Genius. Our experts proved that it would take the Solar PV system 50 years to pay off the loan as it had been mis sold and poorly installed. Our legal team negotiated with Shawbrook and they offered to either; refund the £964 paid to Shawbrook, cancel the loan and pay to remove the solar panels in the sum of £2760. Or, cancel the rest of the loan and leave them with the system and the FIT payments and have nothing further to pay. Mr & Mrs W opted to have the panels removed. Total claim value £17082.60

Consumer Reclaim is a trading style of Consumer Reclaim Limited. Registered office 207 Knutsford Road, Warrington, Cheshire WA4 2QL. Registered in England & Wales No. 0722307