One of the biggest investments people make includes purchasing items that can benefit them in the long run, such as solar panels. Essentially, solar panel installation can help reduce your energy bills and carbon footprint. However, with the several benefits you get from solar panels, some customers get blindsided and spend thousands of pounds only to realise that having solar panels isn’t suited for their property.
To get someone to buy solar panels, some sellers often tend to lure customers with flowery words and numbers without considering their financial ability. After all, they need to make a sale at the end of the day but know that you can save yourself from years of financial burden.
Dealing with mis-sold goods can have a long-term effect on your financially and mentally — this is why we’re here. In this article, we’ll dig deeper into what goes on in solar panel mis-selling so you won’t fall into this trap in the future.
Customers Can Fall for Any Seller
One of the reasons customers fall into the hole of buying products they don’t necessarily need is because they’ll believe what they’re being told. Relying on the information and advice given by the seller can indeed be convincing, especially when they sound realistic and honest. However, these promises aren’t all true.
For years, many companies have been advising homeowners to invest in solar panels because of the financial benefits and impact on the environment. Sure, environmental benefits shouldn’t be disputed, but the financial returns they claim you can get is overly exaggerated.
Solar Panels Will Pay for Themselves
One of the most effective hooks that reel in customers to buying solar panels is that sellers convince them that they are self-funding. In other words, they tell customers that solar panels will provide high-income returns.
You should know when sellers speak of income and the returns you get from investments. Some are not honest and grossly exaggerate, making you feel daft for not taking up the offer. Because of this, you may feel pressured to purchase the product.
Sadly, over the past decade, consumers in the UK have been tricked into purchasing solar panels based on misleading lies. These lies often circle around the amount of electricity the system can produce and the amount payable by the feed-in tariff system.
Truth be told, the income of these customers are nowhere near enough to cover loan repayments. Some customers even purchase solar panels on the day, thinking their finance payments will be covered by the feed-in tariff and benefits solar panels offer.
Dishonesty Can Truly Lead to Problems
Before you buy solar panels for your property, you should know that, according to a consumer rights group, nine out of 12 companies who sell solar panels give out inaccurate and exaggerated estimates on how much energy can be produced.
With that being said, seven out of 12 sellers failed to consider the positions of the panels on their customer’s roof, which is one of the most important factors of owning solar panels. For this reason, many consumers end up suffering financially and will often need the help of professionals to help ease their burden.
The Bottom Line: Don’t Fall Under the Traps
There’s no denying that dishonesty and aggressive sales techniques are methods to sell mis-sold goods and win customers. This is why it’s important to conduct proper research and ask sellers questions before making any significant purchase.
If you find yourself with mis-sold goods, it’s best to speak to professionals to ensure sellers return your money and you can get back on a healthy financial track.
How Can We Help You?
Dealing with mis-sold goods can give you a plethora of problems in the long run. So if you’ve realised that you’ve been mis-sold products, it’s best to call Consumer Reclaim right away.
We specialise in consumer mis-selling of goods, services, and insurance. With our help, we can guarantee that you get your money back and feel financially comfortable again. Learn more about how we can help you today!