We charge 30%+VAT of any amount that we successfully reclaim for a client. The fee will include the total amount of the claim, this may include, money returned, money written off and compensation. In some cases it may be necessary to instruct a expert report on the goods or services provided. Any fees for surveys or expert reports will be in addition to our fee but again are on a no win no fee basis.
If you wish to cancel your claim after the 14 days cooling off period, reasonable expenses for work carried out will be charged and/or 30%+VAT of any offer received.
Please see our full terms of engagement, or contact us, for further details.