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  • About
  • Claims Process
  • Case Types
    • Mis-Sold Solar PV / Solar Panels
    • Social Housing Disrepair Claims
    • Icynene Spray Foam Insulation
    • Mis-Sold Timeshare Claims
    • Timeshare Exit Scam Claims
    • Timeshare Disposals
    • PCP Car Finance Claims
    • Mis-Sold Self-Invested Personal Pension (SIPP)
    • Mis-Sold Goods or Services
    • Japanese Knotweed
    • Mis-Sold Air Source Heat Pump
    • Mis-sold thermal Roof Painting
    • Secret Commissions
    • Irresponsible Lending
    • Scam Fraud Recovery
  • Case Studies
  • FAQ
  • News
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Daily Archives: June 15, 2017

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Do you know your Consumer Rights?

Previous NewsBy Consumer ReclaimJune 15, 2017

Under the Consumer Rights Law, customers have 30 days to return goods that are faulty or broken. Currys have recently had to change their returns policy from 48 hours to 30 days. This is due to the fact that it was contradicting the Consumer Rights Act. Under the Consumer Law, a customer has 30 days…

You do not need to use the services of a Claims Management Company to submit a complaint to your lender/credit card company. Additionally, the Financial Ombudsman Service is available to address individual complaints that clients and business aren’t able to resolve themselves, free of charge, providing it is within their remit and a complaint has been made to your lender first. To contact the Financial Ombudsman Service please visit www.financial-ombudsman.org.uk



Consumer Reclaim Ltd is regulated by the Financial Conduct Authority in respect of regulated claims management activities, reference number: 835212. Registration is recorded at: https://register.fca.org.uk. Consumer Reclaim Ltd is registered in England and Wales, Company Registration number: 07223077. Information Commissioner Office number: ZA176000. VAT number: 144 4752 12

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