Over 3,400 claims successfully settled for our clients for over £17 million

Are you a Social Housing Tenant with Disrepair in your Home?

Do you have ongoing disrepair in your home?

Have you complained to your local Council or Housing Association and they have failed to
carry out the repairs?

As a tenant living in a council or housing association property, you have the right to live in a
safe and well-maintained home.

What Counts As Housing disrepair?

If you’ve complained about any of the repairs listed below and they’ve still not been completed, we could help by ensuring your landlord carries out the repairs promptly to a satisfactory standard and also obtain compensation for you that can amount to many thousands of pounds in some cases. You cannot be evicted or intimidated by your landlord for making a claim and all communication with your landlord will be through our solicitors. All you need to do is to provide us with the evidence of the disrepair and the evidence of you reporting the disrepair to your landlords and we will take care of the rest. Your disrepair will be repaired and you will be compensated.

Unfortunately, we are unable to assist if your tenancy is currently with a private landlord and
not a housing association or council.

  • Mould, fungus or dampness
  • Leaks, flooding or water damage, leaking roof and guttering
  • Cracks
  • Defective boiler
  • Defective brickwork
  • Broken heating systems and radiators
  • Damage to any electrics
  • Mice & Rat Problems

How Can We Help?

We assess all housing disrepair claims FREE OF CHARGE.

We will advise you of all of your options. We have our own surveyors and our solicitors are expert housing disrepair solicitors representing tenants across the country.

Contact Consumer Reclaim by completing the Contact Us Form above, or calling on 0161 348 7670 or freephone 0800 988 8822 for free advice. If we are able to help you then any claim will be pursued entirely on a No win – No fee basis.

Want to know more?

Fill out the Contact us Form below and we'll be in touch immediately to offer you free advice.


Consumer Reclaim Ltd is regulated by the Financial Conduct Authority in respect of regulated claims management activities, reference number: 835212. Registration is recorded at: https://register.fca.org.uk. Consumer Reclaim Ltd is registered in England and Wales, Company Registration number: 07223077. Information Commissioner Office number: ZA176000. VAT number: 144 4752 12