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Consumer Reclaim

The Claims Management Company that fights to get you the result you deserve

Latest News

No Win, No Fee Policy*

Over 3,400 claims successfully settled for our clients for over £17 million. Our policy is to take no fees until our clients are reimbursed. However, fees will apply if a client chooses to cancel after the 14 day cooling off period. For information regarding our fees, please view our FAQ page or contact us directly.

Industry Specialists

We have a panel of specialist Solicitors and instruct Expert Witnesses and Barristers to compile detailed claims.

A Wealth Of Experience

Queensbeck, a division of Consumer Reclaim, has a wealth of experience in settling complex and high financial claims.

Satisfied Clients

Our firms pursue claims for clients across the Country and our client base amount to many thousands of satisfied clients.

No Win No Fee Policy*

Our policy is to take no fees until our clients are reimbursed. For our fees, look at our FAQ page or contact us directly.

*No Win, No Fee. Termination fees will be applicable if a client chooses to cancel after the 14 day cooling off period. This is either the costs for work completed, or 30%+VAT of any offer made, whichever is greater. Please click here to see our full terms or visit our key facts page here.

You do not need to use the services of a Claims Management Company to submit a complaint to your lender/credit card company. Additionally, the Financial Ombudsman Service is available to address individual complaints that clients and business aren’t able to resolve themselves, free of charge, providing it is within their remit and a complaint has been made to the lender first. To contact the Financial Ombudsman Service please visit

Request a call back.

Would you like to speak to one of our claims advisors over the phone? Just submit your details and we'll be in touch shortly.

How We Can Help You

  • Request Claim Pack
  • Complete Claim Forms and return
  • Upon receipt of your Claim Pack, one of our Claims Advisors will get in touch with you to discuss your claim and answer any questions that you may have.
  • If we are able to pursue your claim, we will write to you to confirm our acceptance upon which we will commence pursuing your claim for you.

Mis-Sold Goods or Services

Have you purchased Goods or Services in the last 6 years that are not as described? If so, we may be able to reclaim the full cost.

Mis-Sold Solar PV / Solar Panels

Are your Solar PV panels and the subsequent earnings and savings received not as promised? If this is the case, you may be entitled to compensation.

Mis-Sold Timeshares & Holiday Clubs

Should read ‘Have you been sold a timeshare that hasn’t lived up to the exaggerated promises? If so, you may have been mis-sold. Contact us to find out more.

Timeshare Disposals

Do you wish to cease your holiday ownership? Then get in touch with our claims experts and let them process a claim to cancel your timeshare ownership.

Mis-Sold Roof Treatments

If you have been sold a roof coating and have been told by the company that it has benefits such as a reduction in heat loss then you may have been mis-sold. Contact us to find out more.

Mis-Sold Air Source Heat Pumps

In recent years Consumer Reclaim has discovered multiple instances where clients have been mis-sold an Air Source Heat Pump. If you are unsure or think you may have been mis-sold, you may be entitled to compensation. Contact us to find out more.

Mis-Sold Cavity Wall Insulation

If you have had cavity wall insulation installed in your property and are now experiencing problems, Consumer Reclaim would like to talk to you.


What our customers say
Consumer Reclaim Ltd is regulated by the Financial Conduct Authority in respect of regulated claims management activities, reference number: 835212. Registration is recorded at: Consumer Reclaim Ltd is registered in England and Wales, Company Registration number: 07223077. Information Commissioner Office number: ZA176000. VAT number: 144 4752 12