UK’s Consumer Rights Act of 2015 and Consumer Contracts Regulations empower buyers who have problems with the items they bought to return what they purchased to the merchant that sold them the goods. These two laws apply for products bought from stores, door-to-door sales, phone or mail order, and on the internet. If you are…
Saving the earth by minimising the use of certain products and opting to use renewable energy is in vogue in the UK, so much so that marketers of renewable energy products such as solar panels tend to overstep the limitations of the technology itself in their drive to attract customers. As a customer, the law…
If you live in a cold area, it’s crucial that you have a hot water system in your home that can help you through winter. This is why a heat pump system is so integral to any household, as it helps to keep the house warm while providing you with hot water to use and…
When we go into a shop or pay for any type of service, we expect a reasonable level of professionalism. This is a fair expectation to have, considering that we are a paying customer, so filing a complaint is something that most of us will do when we’re dissatisfied with a service. More often than…
They say that the customer is always right. In most cases, this is true in a personal and legal sense. However, it is far from absolute truth. Let’s say, for instance, that you are off to a department store, in search of the perfect outfit. A white shirt with a catchy design caught your attention.…
Several homeowners have very limited knowledge when it comes to solar panels, leaving them vulnerable to mis-sold solar panel scams. The hard truth is that misold solar panel scams are common. When you look up online for solar panel installation, you will see one article after another about solar panel companies and their schemes. This…
