29 SEP

Consumer Reclaim’s legal team negotiate settlement of £4060 compensation

Mr L from Portsmouth purchased a 4kW Solar PV system from My Planet in 2012 for £5990. He paid a deposit and the balance with his Lloyds TSB credit card. CR experts proved that the system was poorly installed and that Mr L had never been told that he would need to pay to replace his inverter in the lifetime of the system. Our legal team negotiated a settlement of £4060 in compensation. 68% of the total purchase price. Mr L has kept the system and is still receiving his FIT payments and savings. Total claim value £4060

Consumer Reclaim Ltd is regulated by the Financial Conduct Authority in respect of regulated claims management activities (temporary permission), reference number: 835212. Registration is recorded at: https://register.fca.org.uk. Consumer Reclaim Ltd is registered in England and Wales, Company Registration number: 07223077. Information Commissioner Office number: ZA176000. VAT number: 144 4752 12