13 OCT

Customer gets settlement which represents 41% of the purchase price

Mr P from the West Midlands bought a 3Kw Solar PV system from Genius energy in 2011. He paid £8679 and paid for part of it on an MBNA credit card. Our experts proved that the system was incorrectly installed and our legal team negotiated a settlement of £3580 in compensation. Mr P has kept his system and is still receiving his FIT payments. The settlement represents 41% of the purchase price. Total claim value £3580

Consumer Reclaim Ltd is regulated by the Financial Conduct Authority in respect of regulated claims management activities (temporary permission), reference number: 835212. Registration is recorded at: https://register.fca.org.uk. Consumer Reclaim Ltd is registered in England and Wales, Company Registration number: 07223077. Information Commissioner Office number: ZA176000. VAT number: 144 4752 12