Consumer Reclaim pursue a claim against customer’s Tesco credit card
Within 8-12 years, the Solar Direct UK thermal solar water heating system apparently paid for itself.
Evidence supplied by consumer reclaim demonstrated that the solar system could not possibly provide the promised savings within its lifespan.
Having paid the deposit for the solar system on his Tesco’s credit card consumer reclaim was able to pursue a claim. For refund of the cost of the system from his credit card provider. Tescos initially rejected the claim. Consumer Reclaim referred the matter to the Financial Ombudsman Service. Tesco agreed to refund the customer £6,676.47.