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  • About
  • Claims Process
  • Case Types
    • Mis-Sold Solar PV / Solar Panels
    • Social Housing Disrepair Claims
    • Icynene Spray Foam Insulation
    • Mis-Sold Timeshare Claims
    • Timeshare Exit Scam Claims
    • Timeshare Disposals
    • PCP Car Finance Claims
    • Mis-Sold Self-Invested Personal Pension (SIPP)
    • Mis-Sold Goods or Services
    • Japanese Knotweed
    • Mis-Sold Air Source Heat Pump
    • Mis-sold thermal Roof Painting
    • Secret Commissions
    • Irresponsible Lending
    • Scam Fraud Recovery
  • Case Studies
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Author Archives: Consumer Reclaim

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5 Ways to Complain to Your Mobile Provider If You’ve Been Misled – Our Guide

Previous NewsBy Consumer ReclaimJanuary 7, 2020

If a salesman has ever misled you into purchasing a product, you know how annoying and frustrating it can be to find out that they lied to you. In dealing with mobile providers, what can you do if they sell you something that turns out to be untrue? Here are five tips to help you…

Our Guide on Credit & Debit Card Protection Policies – What to Know

Previous NewsBy Consumer ReclaimDecember 30, 2019

Purchasing items using your credit or debit card can be incredibly convenient, not to mention the added legal protection or a chargeback in case you don’t receive the item as promised or the company goes bust. That said, there are some things you need to be aware of when it comes to filing a claim…

2 Ways You Can Claim Against Your Holiday Accommodation – Our Guide

Previous NewsBy Consumer ReclaimDecember 23, 2019

While holidays are characterized by exciting and wonderful times, not all vacations are like this. Things can go wrong, including your accommodation. Sometimes, you might end up in a hotel from hell. The room isn’t what you expected, room service is a joke, and the amenities mentioned on a website are not what they are…

Our guide to Consumer Rights & how to properly complain

Previous NewsBy Consumer ReclaimDecember 19, 2019

In this highly saturated market, everyone can have peace of mind knowing they have consumer rights. It’s only natural as consumers need to know what to expect from products or services. Not to mention, they are given the opportunity to step up and file for a complaint if the purchase of goods does not meet…

How to Complain About Overcharged Veterinarian Fees

Previous NewsBy Consumer ReclaimNovember 4, 2019

Aside from being honest about your pet’s condition, veterinarians must be professional to be realistic about their rates. They must be transparent in explaining how the bill arrived at a specific price based on the services done or the medications used. Otherwise, their license can be taken away for any dishonest practices. The final bill…

Our Guide on Getting a Refund from a Booked Online Course

Previous NewsBy Consumer ReclaimOctober 21, 2019

If you booked an online course but cannot attend for any reason, you have the right to cancel without any hassle as per the Consumer Contracts Regulations (CCR). You can cancel a contract you finalized from a distance like purchasing an online course. The CCR defines a consumer as an individual who acts outside their…

What to Know About Your Landlord’s Responsibilities – Our Guide

Previous NewsBy Consumer ReclaimOctober 14, 2019

If you find that the property you’re renting is in a state of disrepair, you should contact the landlord or let an agent fix the issues. If the landlord is unable to perform the necessary repairs, the local council’s environmental health department will help you out. When it comes to minor repairing, however, you should…

Our Guide to Cancelling Your Estate Agent’s Services

Previous NewsBy Consumer ReclaimOctober 7, 2019

A listing agreement is a contract between you and your estate agent. The purpose is to pay them a commission if they can sell your home within your agreed timeframe. However, is it possible to break up with a real estate agent before the contract ends? Whether it’s to back your property out of a…

Tips To Help You Get Your Car Fixed For Free or Fully Refunded

Previous NewsBy Consumer ReclaimOctober 4, 2019

A car is a significant investment. Every car owner does their best to keep their vehicle in tip-top condition, but unfortunately, nothing lasts forever. Sooner or later, faults will start to pop up and mechanical problems begin to hinder its performance. If you’ve bought a brand new car and you find it faulty, you have…

3 Questions to Ask Yourself to Identify Fakes and Counterfeits

Previous NewsBy Consumer ReclaimSeptember 30, 2019

In 2019, the risk of buying fake goods or counterfeit products has grown astronomically due to the fact that factories are becoming increasingly proficient in copying products detail for detail. One repercussion of this development is that so many customers have purchased counterfeit products because of how close they look to the real thing. Although…

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You do not need to use the services of a Claims Management Company to submit a complaint to your lender/credit card company. Additionally, the Financial Ombudsman Service is available to address individual complaints that clients and business aren’t able to resolve themselves, free of charge, providing it is within their remit and a complaint has been made to your lender first. To contact the Financial Ombudsman Service please visit www.financial-ombudsman.org.uk



Consumer Reclaim Ltd is regulated by the Financial Conduct Authority in respect of regulated claims management activities, reference number: 835212. Registration is recorded at: https://register.fca.org.uk. Consumer Reclaim Ltd is registered in England and Wales, Company Registration number: 07223077. Information Commissioner Office number: ZA176000. VAT number: 144 4752 12

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