BBC One programme Inside Out examines the mis-sale of Solar Panels sold with grossly over exaggerated promises of financial benefits. Since the BBC One programme Inside Out, Consumer Reclaim have pushed the Financial Ombudsman Service into settling most of its clients claims and it continues to push hard so that claims will never take so…
Modern homeowners are welcoming various advances in technology to help transform their home into a smarter living space. Part of the revolutionary tools includes solar panel systems, which are popular for its ability to promote efficient use of electricity by providing renewable energy. The main purpose is to cut back on electricity bills and even…
The feeling of bringing home a new pet makes for an experience that is unlike any other, especially when it’s your first time to purchase a furry companion with your own money. Picture this: Everything often goes great once you bring a new pet into your home—they sniff, walk, and rub themselves against your furniture…
Sometimes, when you make purchases, you might find a surcharge. While this is normal and legal, the surcharge (also known as checkout fee) must be proportionate to the amount spent by the buyer. With that said, some people experience a surcharge that seems to be excessive. If you’re reading this article, you’ve probably just experienced…
If a salesman has ever misled you into purchasing a product, you know how annoying and frustrating it can be to find out that they lied to you. In dealing with mobile providers, what can you do if they sell you something that turns out to be untrue? Here are five tips to help you…
Purchasing items using your credit or debit card can be incredibly convenient, not to mention the added legal protection or a chargeback in case you don’t receive the item as promised or the company goes bust. That said, there are some things you need to be aware of when it comes to filing a claim…
While holidays are characterized by exciting and wonderful times, not all vacations are like this. Things can go wrong, including your accommodation. Sometimes, you might end up in a hotel from hell. The room isn’t what you expected, room service is a joke, and the amenities mentioned on a website are not what they are…
In this highly saturated market, everyone can have peace of mind knowing they have consumer rights. It’s only natural as consumers need to know what to expect from products or services. Not to mention, they are given the opportunity to step up and file for a complaint if the purchase of goods does not meet…
Aside from being honest about your pet’s condition, veterinarians must be professional to be realistic about their rates. They must be transparent in explaining how the bill arrived at a specific price based on the services done or the medications used. Otherwise, their license can be taken away for any dishonest practices. The final bill…
If you booked an online course but cannot attend for any reason, you have the right to cancel without any hassle as per the Consumer Contracts Regulations (CCR). You can cancel a contract you finalized from a distance like purchasing an online course. The CCR defines a consumer as an individual who acts outside their…
