Leanne, a single mother of two, had lived in her cosy council flat for over five years. What began as a safe haven gradually turned into a nightmare. It started with a small damp patch in the kitchen — which her landlord dismissed as “nothing to worry about.” But that patch quickly spread, transforming into thick mould that crept into the bathroom and her children’s bedroom.
The odour became unbearable. Her children started coughing regularly, and Leanne feared it was affecting their health. Despite reporting the issues repeatedly, no real action was taken. She was met with empty promises and long delays. The ceiling began to leak. The heating failed in the dead of winter. And still — nothing changed.
After nearly two years of being ignored, Leanne discovered an ethical and transparant law firm; emapthetic and ready to service justice.
They listened to her story, reassured her, and reminded her of her rights. Every tenant deserves a safe and habitable home. The team supported Leanne every step of the way — helping her gather evidence, document the damage, and express how it was affecting her family’s well-being.
With the right support, she secured a significant compensation award that covered not only the costs related to her children’s health, but also acknowledged the emotional distress she endured. Better yet, the repairs were finally enforced — giving Leanne and her children a safe place to call home again.
“I felt heard. I felt protected. My legal represtatives didn’t just help with a claim — they helped me get my life back.”
If you’re living with damp, mould, or other housing issues — you’re not alone.
We’re here to help. And we don’t stop until justice is done.
📞 Reach out today – Let us help you reclaim your rights.